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our new website launched

Have you seen our New Website?

We’re supercharging ISPs, enabling you to instantly sell Fibre, Wireless and Support Services with one, ready to go, end-to-end solution – and our newly launched website reflects this. It details exactly what features are available to give your team the best of both worlds: A single customer view and role-specific tools for each department to perform at their peak. All in one, single, integrated platform.

Want to know more? Please go ahead and check it out:

Our customers are our lifeblood, and their success is our success, so who better to help us celebrate? After all, they benefit the most from features like:

Online Sales

Electronic signature capture and built-in feasibility mapping.
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Sales Pipeline Management

Track and manage your sales pipeline through every stage.
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Field Services

Mobile app real-time field technician management.
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Automated billing with multiple payment channels
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RADIUS Server Management

Get a real-time view on all your currently connected customers.
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Customer Self-Service

24/7 Online customer self-service.
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To celebrate, we hosted a digital scavenger hunt that saw our customers exploring our new site and finding the answers to questions like: 

  • What did we do to warm things up for our staff this winter? [The SOLID #WinterWarmer Challenge]
  • What is the name of the SOLID module that allows you to get a real-time view on the customers currently connected to your SOLID RADIUS server? [RADIUS Accounts]
  • Which South African payment provider has SOLID recently integrated with? [Netcash]
  • What is the name of our self-help knowledge base resource? [SOLID Help]
  • What commonly used website platform is our SOLID ‘Shopping Cart’ plugin available on? [Wordpress]

The winner of a scavenger hunt, and the lucky recipient of a R2,000 Takealot voucher is Chantell Smith. Chantell is a Revenue Assurance Manager at Vox Telecom and has been working with SOLID for about 5 years, using it every day. Congratulations Chantell! We hope you enjoy all that Christmas shopping.

2020 has been a busy year full of changes and we’re very excited to have been able to launch a new website and share this with our customers. 

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