SOLID Pricing
Start with a SOLID Implementation built for your business and then select the Hosting and Licensing option below that best suits your requirements.
The SOLID Sales Process
Demo
Based on your location we will deliver a demo either face-to-face or via video conference – this demo will be based on your requirements.
Scoping & Requirements Workshop
We will conduct a workshop with your key project personnel in order to further understand your pain points, blockages and existing systems.
Proposal
We will deliver a proposal document which includes the scope of the project, the production environment, your business requirements, SOLID workflows, implementation and a detailed breakdown of the costs involved.
Implementation
This is when development work starts on your project and your first step towards automated operations begins.
SOLID Costs
The SOLID platform is a comprehensive ERP solution that digitises your business by automating ISP workflows from sales through to implementation, field service management, billing, support and collections.
SOLID implementation project costs can vary from ZAR 500 000 to over ZAR 20 million and depend on the specific client’s business processes, products, services, customisation, development, integration, data migration and training needs.
For each SOLID implementation the cost structure is broken up as follows:
- Once-off Costs:
- Analysis: Analysis of business requirements, project planning, project scheduling and deployment architecture.
- Implementation. Project development, implementation, training and go-live support.
- Recurring Costs:
- Licensing: Licensing and updates.
- Support: Support is either on an ad hoc basis (billed per hour) or through a recurring contract.
- Optional Costs:
- Cloud Hosting: Choose between SOLID Cloud (fully managed with recurring costs) and Self-Hosting (self-managed at your own cost).
The details and costs of each component are detailed within your proposal document.
SOLID Licensing
SOLID Instances
Maximum Number of Billable Contracts
Upgrades and Security Patches
Monitoring and Escalation
Development and QA Server Licenses included
Support Service Availability via Email and Phone *
Critical Failure Response Time
The entire application being non-operational for multiple functions for more than 300 continuous seconds.
Non-Critical Failure Response Time
Less than 5 features of the application being non-functional for more than 300 continuous seconds.
General Error Response Time
Failures of specific actions on specific accounts or by specific users and not affecting multiple users.
Query Response Time
All other support requests.
Custom Development
SOLID Cloud Hosting Package
(excl VAT) up to 250GB Storage
ISP SILVER
ZAR 28,800
PER MONTH EXCL. VAT
Single Company
5,000
Office Hours **
4 Work Hours
8 Work Hours
10 Work Hours
16 Work Hours
No
ZAR 4,840
ISP GOLD
ZAR 36,800
PER MONTH EXCL. VAT
Single Company
Unlimited
All Hours
2 Hours
5 Work Hours
6 Work Hours
8 Work Hours
No
ZAR 4,840
SOLID ENTERPRISE
CUSTOM
PER MONTH EXCL. VAT
Multiple Companies
Unlimited
Dedicated Team
Dedicated Team
Dedicated Team
Dedicated Team
Dedicated Team
Yes
Custom
The pricing table above shows an illustrative comparison of SOLID Licensing rates in South African Rands. The corresponding rates in USD are as follows: SOLID Silver Licensing USD 1,595 and SOLID Gold Licensing USD 2,195 per month. Final costs are subject to a detailed quote that considers hosting and licensing requirements. For alternative hosting plans, please enquire.
* Support is billed per hour in addition to the licensing cost.
** “Work Hours” are Mon-Fri, 8am-5pm (GMT +2)