Billing & Process Management

SOLID eliminates manual bottlenecks and errors, fast-tracking the sales-to-collections cycle. Capture the order once and the integrated SOLID workflow engine ensures successful order fulfilment, service provisioning, invoicing and collection.
This is connected billing.

Each ticket contains everything you need to make an approval decision
Give your Finance Team all the information they need to make correct and informed decisions regarding credit, contract and RICA approvals.


Discounting structures
Give your sales team the flexibility to sell at non-standard pricing while being supported by approvals and controls.
Flexible pricing on a per-quote or per-contract basis lets sales teams increase or decrease pricing accordingly.
Raise interest charges on overdue accounts
Monitor which accounts are overdue and attach interest charges to those accounts.
Payments are allocated to the oldest open invoice in a debtor’s account and compound interest methodologies are applied.


Receipts & refunds
Receipts are created either via bank imports, debit order runs, cash till or directly. All receipting and transactions raised against the bank account are reconciled. Receipts can be viewed and emailed along with statements.
Direct receipts can be generated at any time via the Financial Receipts module.
Completeness of Billing reports are included as standard
SOLID billing software comes standard with a full set of reports to ensure that you have all the information you need to understand your business.
Billing Output Reports
Check whether your bill run conforms to expectations, or if it needs to be rolled back to make changes before re-running.
Invoice Detail Report
Collate information per selectable filter such as business division, invoice status, date or period.
Revenue Assurance Reports
Accurately capture revenue for all services rendered.
Custom Exports
Extract real-time data on any aspect of the system using our built-in query tool.

Full real-time financial and statement reporting
SOLID’s financial modules allow for the generation of real-time provisional and historic financial statements. Set up and manage your ledger accounts. The system automatically dispatches invoices and statements.
