SOLID Order/Support triggers a workflow via normal channels in the system
Assigned Jobs display in App Job Queue
Jobs are assigned to contractors within SOLID and appear in the relevant contractor’s job queue with all the customers’ and job details.
Job Management Completed through App
Contractor initiates a job through the app, recording actions taken and attaching photographic proof of work completed.
The Admin Calendar view allows Services Coordinators to see which jobs are scheduled and the status and details of each
Capture Customer Signatures
- Immediate capture
- Automatically linked to job
- Customer acceptance assured
- Less paperwork for Engineer
- Attached to job report