South Africa Archives

Vox Improves Sales Response Time with Real-Time Customer Self-Service Wishlist

March 29, 2018

Vox’s lead management solution uses automatic location detection to enable customer self-service. Based on a pinned or entered location, the website uses real-time information to display a list of available ISP services. From there, prospects can “Order Now”, and be guided through the purchase process, or ask to “Keep Me Posted”, creating a real-time “Wishlist”.

MWEB Launches LTE-Advanced on SOLID in Just 10 Days

November 15, 2017

When Internet Solutions launched the new Rain LTE platform to the South African ISP market, the race was on for ISPs to be able to offer this exciting new service to their customers “yesterday” (as they say). SOLIDitech customer, MWEB,…

Lightspeed Chooses SOLIDitech to Deliver a Premium Fibre Customer Experience

September 7, 2016

By automating Cybersmart’s operations with a single-database solution, SOLIDitech will enable Cybersmart to continue to build their fibre network through a fully automated, scalable, and end-to-end operational solution.

Building a Fibre Network to Support Thousands of Customer Links

September 2, 2016

SOLIDitech’s Business Automation solution, SOLID, streamlines previously manual tasks into an efficient and effective automated process, designed specifically for fibre network operators.

STEM Goes SOLID

September 13, 2015

South African ISP chooses SOLID Business Automation to streamline installation and billing processes