Why Choose SOLID?

SOLID gives ISPs the ability to scale reliably, deliver services efficiently, focus on innovation, and deliver an excellent customer experience.

Because when your customers are connected, you succeed.

Years of Experience

We’ve been working with ISPs since 2001. We combine our experience with innovation and customer feedback to make sure our customers can deliver the best services to the highest standards.

Continuous Innovation

Our customers are our greatest advocates and their testimonials reflect that. We’ve improved our customer’s sales response times, time-to-market, reduced billing times and dramatically improved collection rates (to name a few) and we’re still innovating.

Top 10 Customers

Our SOLID customers are regularly included in ‘Top 10’ lists for services, speed and customer experience. [MyBroadBand and VSAT Awards]

Our Team of ISP Specialists

Our team lives and breathes Internet services. They are highly skilled, experienced, dynamic and dedicated. Our goal is to solve problems and maximise the availability of high-speed Internet access.

You get a connected team with role-specific tools.
(This makes SOLID different)

The SOLID platform provides you with the tools needed to deliver and grow remarkable customer experiences. It’s all powered by the same database, so everyone in your organisation — Sales, Operations, Finance, and Customer Service — is working off the same records. This allows for a smoother handoff between teams and results in a more delightful experience for your customers.